Treetop Toys is a friendly family owned business committed to providing our customers with high quality toys and clothes for children aged under 12 With a focus on sustainability, Treetop Toys passionately believes that children should have the opportunities to play with toys in imaginative and creative ways We work closely with our suppliers, many of whom are family businesses themselves. We are proud to stock toys and gifts from Lanka Kade, Tenderleaf toys, Bigjigs Toys, Djeco and Janod

Terms and Conditions Terms and ConditionsDefinitions:1) The term Treetop Toys refers to Treetop toys Ltd and is also referenced as “we” “us” and “our”.2) Working days refers to Monday to Friday and does not include Bank, Public and some local public holidays.3) “Force Majeure” refers to any unforeseen acts, omissions, errors or delays that may occur outwith the Treetop Toys’ control. This includes, but is not only limited too Fire, Flood, Disaster or fault of a third party.Orders:1) Any sale of goods or services from Treetop Toys falls under the following terms and conditions. These terms...

Christmas 2021 Lots and Lots of wonderful things have been happening at Treetop Toys getting ready for Christmas. Our Christmas section is still under wraps and all will be reveiled at the start of November. In the meantime have a look around, sign up and use the wish list feature to save your ideas and share with friends and family, Or pop into one of our shops to see the latest toys and get more ideas from our dedicated staff.

Privacy Policy Privacy policy This privacy policy sets out how Treetop Toys Ltd uses and protects any information that you give Treetop Toys when you use this website. Treetop Toys is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Treetop Toys may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with...

Delivery UK Delivery Costs Free for orders over £65. There is a £4.50 delivery charge for orders below £45. Order before 2pm and your order will be dispatched that day (Monday - Friday). Saturdays/Sundays and Christmas/New Year/Bank Holidays are not counted as working days. Our couriers may require a signature on delivery. Parcels may be left in a safe place or with a neighbour. Please note delivery hours are from 8am – 8pm. *Standard Delivery is not available when your order contains a large item   UK Next Day or large items   There will be a £7.50 delivery charge for...

Returns Returns Please contact us if you wish to return an item. All change of mind returns are at the customer's cost and should be notified within 14 days of receipt.  Any faulty items can be returned using a prepaid label which we can send you - you will need a printer to print this off You can return items to the store if this is more convenient, but we cannot process the refunds in store. Refunds will be processed within 10 working days after we have received your return. Your refund will be credited to your original payment method. All online orders paid...

Recycling In a world full of single use, disposable materials and wasteful use of resources every business encounters a mountain of waste every day. As a toy business committed to sustainability and ecology even wooden toys are not exempt from excessive cardboard packaging waste. Treetop toys recycling policy is driven by the avoidance of plastic packaging and to reuse as much cardboard packaging as possible. Sharing our excess packaging with other local businesses gives cardboard packaging an extended lifespan. Encouraging the reuse of cardboard inturn additionally reduces our carbon...

Customer Services Treetop Toys customer services are available 7 days a week in person from our store staff. Our staff are on hand to welcome and assist you to choose the best and most appropriate products for any age group and child. All staff members are trained about each supplier and their products. If you are unable to visit our shops we are happy to assist online via our Facebook page and messenger where messages are generally responded too within a few hours of posting. We also recognise that not everyone is a Facebook user and you can also contact our Customer service...

Craft Class Terms and Conditions Class Eligibility Craft classes are open to participants of all skill levels.Children under the age of 16 must be accompanied by a supervising adult at all times. The adult is responsible for the child’s safety and behaviour during the class. Supervision Requirement An adult (18 years or older) must remain on the premises for the duration of the class when accompanying a minor.The supervising adult agrees to actively monitor the child’s activities and assist if necessary.Adults supervising children do not need to register for the class unless they also...

Craft Sessions at Treetop Toys Berwick Looking for a fun and meaningful way to bond with your loved ones?Stay and craft sessions are the perfect solution! Gather around and unleash your creativity with hands-on projects that everyone can enjoy, from toddlers to grandparents. Whether it's painting, DIY decorations, or crafting keepsakes, these sessions are a wonderful opportunity to share laughs, create memories, and take home something special. No experience is needed—just bring your imagination and a willingness to get a little messy. It's more than just crafting; it's quality time spent together. Use...

Booking Confirmed Many thanks for booking a craft session with us.  The team at Treetop Toys Berwick are looking forward to welcoming you soonPlease arrive around 5 minutes prior to the start of your session where possible.  There is some limited storage for buggies, but we would appreciate it if they were foldablePlease remember that there is space for 1 supervising adultAll materials are provided for this session, including painting overalls and aprons, but please be prepared for creative enthusiasm! .